Profile

About Gulf Bank

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Gulf Bank Headquarters in Kuwait

Contact

Gulf Bank

Address:
Gulf Bank Building
Mubarak Al Kabeer Street
Kuwait City

Postal Address:
P.O. Box 3200 Safat
13032
Kuwait City

 

 

Tel:
(+965) 22 445 240
(+965) 22 449 501
    
Fax:
(+965) 22 444 741

Website: e-gulfbank.com
Gulf Bank on Facebook
Gulf Bank on Twitter
Gulf Bank on YouTube 

 

Profile

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Credit Rating - Gulf Bank Rating according to Capital Intelligence
Interview -  Gulf Bank of Kuwait: 2nd Largest Bank in KuwaitMichel Accad, CEO of Gulf Bank

Executive Management

Michel Accad: Biography | Chief Executive Officer & Chief General Manager
Fawzy Al-Thunayan: Biography | General Manager, Board Affairs
Carlos Ribeiro: Biography | CFO and General Manager, Finance & Support
Abdullatif Al Hamad: Biography | General Manager, Corporate Banking
Surour Al-Samerai: Biography | General Manager, Human Resources (HR)
Khaled Al-Mutawa: Biography | GM International Banking and Investments
Saleem Sheikh: Biography | Chief Risk Officer
Aly Shalaby: Biography | General Manager, Consumer Banking
Hatem Badr: Biography | General Counsel & General Manager - Legal Affairs
Grant Jackson: Biography | General Manager, Treasury
Mark Magnacca: Biography | Chief Marketing Officer
Husain Mairza: Biography | Chief Information Officer & Deputy GM (IT)
Leonard Cletus: Biography | Deputy General Manager, Internal Audit

 

History

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Gulf Bank was established in 1960 and has since progressed to becoming an industry-leading financial services provider complemented by a large network of 56 branches strategically positioned in key locations throughout Kuwait. The main groups of the Bank are Consumer, Corporate and International Banking.

The quality and commitment of the Gulf Bank team has received international recognition winning a number of awards from leading international financial magazines including 'Best Retail Bank' from the Banker Middle East for four consecutive years.

Gulf Bank has also been internationally recognized as a leading Kuwaiti employer and holds the Localization Award from the GCC Council of Ministers for Social Affairs and Labour for four consecutive years.Gulf Bank has also been internationally recognized as a leading Kuwaiti employer and holds the Localization Award from the GCC Council of Ministers for Social Affairs and Labour for four consecutive years.

Customers entering the branch experience the warmth and spirit of true Kuwaiti heritage coupled with an efficient and high-quality banking service environment. This provides Gulf Bank with a unique competitive advantage for the benefit of its customers.

Mission | CSR

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The development of Kuwaiti human resources for a better and more prosperous Kuwait.
At Gulf Bank, our commitment to Corporate Social Responsibility is at the very heart of our operations in Kuwait. We actively support, sponsor and encourage community initiatives in education, arts, sports, culture and other activities, encouraging people to succeed and realize their ambitions.

Board of Directors | Gulf Bank

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Omar Alghanim | Chairman
Ahmad Abdullatif Yousef Al Hamad | Board Member
Bader Nasser Mohammed Al Khorafi | Board Member
Jassim Mustafa Jassim Boodai | Board Member
Sayer Bader Al Sayer | Board Member
Ali Morad Yusuf Behbehani | Board Member
Omar Hamad Yusif Al Essa Al Qanai | Board Member
Farouk Ali Bastaki | Board Member

 

CSR

Corporate Social Responsibility (CSR)

dividerCorporate Social Responsibility at Gulf Bank

Cooperative Societies
Events
Hospitals
Internal CSR
Ministries
Private Sector
Schools and Universities
Sports

 

Community Contributions

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The CSR strategy of Gulf Bank is to support both Health & Blood Donation (Give Life) and Human Capital.

Among others, Gulf Bank donated ultrasound medical equipment to the Mubarak Al-Kabir Hospital, gave support the Terry Fox Run for Cancer Research, and was a sponsor of a child life specialist for one year at KACCH - Bayt Abdullah's Childrens' Hospice.

Following the July war in Lebanon in 2006, Gulf Bank decided to forgo the expense of designing and printing Ramadan and Eid cards and, instead, donated the money that was saved to the Orphans in Lebanon charity.

Gulf Bank Community Contributions

 

Latest Community Contributions by Gulf Bank

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Gulf Bank 'Platinum Sponsor' of 'Life is Precious' Breast Cancer Campaign Gulf Bank Celebrates Its Longest Serving Employees
Gulf Bank hails Successful Sponsorship of the Green Caravan Film Festival Gulf Bank Revives Ramadan Spirit by putting a Girgaian smile on patients faces
Gulf Bank Participates in Ramadan Iftar Banquets and the "Eqraa wa Ertaqi" project Gulf Bank's Blood Donation Day attracts enthusiastic donor response
Gulf Bank concludes its Sponsorship of INJAZ Kuwait's 'Battle of the Best 2010' Gulf Bank Sponsors the "Children's Assembly" Special Needs Event
Gulf Bank Sponsors Kuwait University's Sociology and Social Services Department Forum Gulf Bank Sponsors the Filipino Badminton Committee "Beach Clean Up" Initiative
Gulf Bank Sponsors Al Noor & Al Amal and Al-Raja'a Special Needs Schools Do your part... Donate
Gulf Bank Sponsors Kuwait University's Medical Association Gulf Bank hosts Girgia'an At various hospitals & Al –Kharafi Center

 

Awards

Awardsgulf-bank-awards

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Gulf Bank has already won a number of important industry awards in 2012, including: 'J.P. Morgan Quality Recognition Award' for operational excellence in MT103 and MT202 commercial payments for 2012, 'Bank of the Year' award from Arabian Business; 'Best Employee Development Programme' award for the second consecutive year, 'Best Retail Customer Service', 'Best SME Startup Package', 'Banker of the Year' (Michel Accad, CEO and Chief General Manager) by Banker Middle East; '2011 EUR STP Excellence' Award from Deutsche Bank, 'Best Retail Bank' by Asian Banker 2012 and 'Best Creativity' Award from Pan Arab Web Award, and 'HR Professional of the Year' from NASEBA (Surour Alsamerai, General Manager, Human Resources).


Omar Alghanim from Gulf Bank voted as Businessman of the Year 2013Omar Alghanim Is 'Businessman of the Year' 2013

September 24, 2013

Omar Alghanim was named 'Businessman of the Year' by Arabian Business Magazine.



Gulf Bank awarded Bank of the Year 2013Gulf Bank Is 'Bank of the Year' 2013

September 24, 2013

Gulf Bank won 'Bank of the Year' award from Arabian Business Magazine.



Gulf Bank Receives 'Best Risk Management' and 'Best Domestic Bank' AwardsGulf Bank Receives 'Best Risk Management' and 'Best Domestic Bank' Awards

June 23, 2013

Gulf Bank awarded by Banker Middle East.



Gulf Bank Receives Deutsche Bank Award for Commercial and Treasury PaymentsGulf Bank Receives Deutsche Bank Award for Commercial and Treasury Payments

May 6, 2013

Reinforcing the Bank's superior operations in Straight through Processing.

 

 

Gulf Bank Wins 'Best Retail Customer Service in the Region' Award from Banker Middle EastGulf Bank Wins 'Best Retail Customer Service in the Region' Award from Banker Middle East

April 4, 2013

Gulf Bank reinforces its customer-centric strategy on a regional level.




The Asian Banker Names Gulf Bank As 'Best Retail Bank in Kuwait' For Third Year Running'Best Retail Bank in Kuwait' For Third Year Running, by The Asian Banker

April 2, 2013

The Asian Banker names Gulf Bank the 'Best Retail Bank in Kuwait' for third consecutive year.




Corporate Social Responsibility Excellence Award 2012Corporate Social Responsibility Excellence Award 2012

December 26, 2012

Gulf Bank's Social Responsibility efforts were recognized among all Industry Leaders of the Middle East.

 

 

Gulf Bank is the Bank of the Year 2012!Gulf Bank is the Bank of the Year, according to The Banker

December 2, 2012

The Banker chose Gulf Bank as the Bank of the Year 2012.

 

 

'Best Integrated Commercial' Award for Gulf Bank's Ramadan TV Commercial

October 10, 2012

Gulf Bank was awarded for its Ramadan TV Commercial.

 


GCC Localization Awards 2012Gulf Bank & GCC Localization Award: 1st Place for the 8th Consecutive Year

September 25, 2012

Gulf Bank reaffirms its successful strategy of Kuwaitization.

 


Asias-Best-Employer-Brand-AwardsGulf Bank Wins Two Major Awards at Asia's Best Employer Brand Awards

August 28, 2012

Bank wins the 'Best HR Strategy in line with Business' and 'Excellence in Training' awards.

 

 

Gulf-Bank-Has-Best-Employee-Development-ProgrammeGulf Bank Has 'Best Employee Development Programme'

June 20, 2012

Gulf Bank is awarded 'Best Employee Development Programme' Award for the second consecutive year from The Banker Middle East. This award highlights the Bank's commitment towards developing its human resources.




Gulf Bank: Alsamerai as HR Professional of 2012 by NASEBASurour Alsamerai As 'HR Professional of the Year' by NASEBA

May 30, 2012

Gulf Bank's GM of Human Resources, Mr. Surour Alsamerai, was named 'HR Professional of the Year' by NASEBA at the 4th annual GCC HR Excellence Awards Ceremony.




Gulf Bank Arabian Business Magazine Award Gulf Bank as 'Bank of the Year' by Arabian Business
May 24, 2012

Gulf Bank was further recognized by Arabian Business - one of the region's leading business publications - for its outstanding achievements.




Gulf Bank Banker Middle East AwardGulf Bank to Have 'Best Retail Customer Service' and 'Best SME Startup Package' 2012

April 25, 2012

Gulf Bank awarded at 2012 Banker Middle East Products Awards which took place in Dubai.

 

 

Gulf Bank Asian Banker AwardGulf Bank Awarded 'International Excellence in Retail Financial Services Award' for Second Consecutive Year

March 29, 2012

Gulf Bank was given this Asian Banker's prominent award for the second time.




Gulf Bank Pan Arab Web AwardGulf Bank Given 'Best Creativity' Award 2012

February 21, 2012

Pan Arab Web honours Gulf Bank with 2012 'Best Creativity' prize.




Gulf Bank Credit Rating from Standard and PoorsBBB Credit Rating for Gulf Bank

December 18, 2011

S&P improves the credit rating of Gulf Bank and the bank is thus the only one in the region to receive an upgraded rating and a positive outlook at the same time.




Gulf Bank Global Finance AwardGulf Bank as '2012 Best FX Bank Provider' in Kuwait

December 14, 2011

Global Finance magazine names Gulf Bank as Best Foreign Exchange Bank Provider in Kuwait in 2012.




Gulf Bank HR awardGulf Bank's HR Executive Awarded at the Stevie Award Ceremony

November 15, 2011

HR Manager of Gulf Bank given the award of HR Executive of the year at the 8th International Business Awards (IBA).

 

 

Gulf Bank GCC Localization AwardGulf Bank Once Again Wins Coveted GCC Localization Award

October 23, 2011

For the seventh consecutive year Gulf Bank is winning the coveted Localization Award from the GCC Council of Ministers of Labour and Social Affairs.




Gulf Bank CFO AwardCFO of Gulf Bank Awarded 'Excellence in Finance'

October 19, 2011

Chief Financial Officer of Gulf Bank receives the 'Excellence in Finance' award at the 5th Annual CFO Middle East Strategies Forum 2011.

 

 

Gulf Bank Banker Middle East AwardGulf Bank Given Coveted 'Best Corporate Governance' Award

June 29, 2011

Success of the Gulf Bank's strategy is emphasized by the prestigious award 'Best Corporate Governance' from The Banker Middle East.

 

 

Gulf Bank Banker Middle East AwardGulf Bank Receives 'Best Employee Development Award'

June 26, 2011

The Banker Middle East, the top banking industry magazine in the region, awards Gulf Bank the 'Best Employee Development Award'.

 

 

Gulf Bank Arabian Business AwardGulf Bank as 'Best Bank in Retail Sector'

June 9, 2011

Outstanding customer service of Gulf Bank endorsed by the 'Best Bank in Retail Sector' from Arabian Business Magazine.

 

 

Gulf Bank CIO AwardCIO of Gulf Bank Given 'Thought Leader Excellence' Award

May 19, 2011

Gulf Bank's Chief Information Officer is given the 'Thought Leader Excellence' award at the MENA CIO's Summit 2011 in Qatar.

 

 

Gulf Bank Citibank AwardGulf Bank Receives Quality Recognition Award

April 5, 2011

Citibank awards Gulf Bank with Quality Recognition prize for its global electronic payment leadership and excellence in electonic payment transfers.




Gulf Bank Deutsche Bank AwardGulf Bank Given Award for International Payment Performance

March 28, 2011

Deutsche Bank awards Gulf Bank the International Payment Performance award. The Bank is the first and only bank in the MENA to be given such award.




Gulf Bank Banker Middle East AwardGulf Bank to Have 'Best Retail Customer Service' and 'Best Phone Banking Service'

March 27, 2011

The Banker Middle East awards Gulf Bank the 'Best Retail Customer Service' and 'Best Phone Banking Service' thanks to its successful customer-focused strategy.




Gulf Bank Asian Banker AwardGulf Bank to Have 'International Excellence in Retail Financial Services'

March 15, 2011

The top consultancy The Asian Banker awards Gulf Bank the 'International Excellence in Retail Financial Services' prize for its best banking services.




Gulf Bank Pan Arab Web AwardGulf Bank Receives Prominent 'Best Interactivity' Award

November 29, 2010

The Gulf Bank's unique online offer is recognized by the 'Best Interactivity' award in Pan Arab region.

 

 

Gulf Bank GCC Localization AwardGulf Bank Again Wins Coveted GCC Localization Award

November 2, 2010

For the sixth consecutive year, Gulf Bank is again winning the coveted Localization Award as an acknowledgement for its ability to overcome challenges.




Gulf Bank JP Morgan AwardGulf Bank's Operational Excellence Awarded

August 18, 2010

J.P.Morgan awards Gulf Bank 'J.P.Morgan Quality Recognition Award' for the operational excellence in MT103 commercial payments in 2009.

 

 

We Promise

We Promise

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We Promise | The Gulf Bank's Promise: the Best and Fastest Service

A promise inspired by Domino Pizza, which guarantees fast delivery and cash back on failure to deliver.

"We have decided to focus on service quality: how can we provide the best and the fastest services to our clients? We looked at a number of important products – important from our clients' perspective – and what was it that our clients wanted? They wanted speed and reliability, so if we could deliver the loans the same day or provide a credit card the same day that would make a big difference.", explains Michel Accad, CEO of Gulf Bank.

He continues: "The campaign was very well received by our customers. Since we introduced the 'We Promise' campaign in mid-October of 2011, the daily loan and credit card volume in Gulf Bank has increased by 50%. I think that is remarkable and I believe that right now we are essentially the leader in the market in terms of new loans, which is in large part due to this exercise."


Gulf Bank will deliver your cards the same day!Gulf Bank We Promise Cards

This promise applies to Debit and Credit Cards.

If you want your new card to be delivered on the same day, you have to submit the card Application form by 12pm. Then you can easily pick up your new card at any of the branches that are open in the evening hours.

If you submit your Application after 12pm, your card will be delivered to your branch the very next day.

 

 

Gulf Bank will disbourse your loan the same day!Gulf Bank We Promise Loans

If you submit the loan Application till 12pm, Gulf Bank will immediately approve and complete the deposit of funds.

Thus, Gulf Bank will pay out your requested loan only couple of hours after receiving your Application.

If you submit your Application after 12pm, the funds dedicated to you will be available the very next day.

 

 

 

Gulf Bank will finance your dream car the same day!Gulf Bank We Promise Cars 

If you submit the car loan Application till 12pm, Gulf Bank will immediately approve and complete the deposit of your car loan.

You will be able to buy your new dream car the same day because your car loan from Gulf Bank will be ready for you in few hours.

If you submit your Application after 12pm, the funds dedicated to you will be available the very next day.

 

 

Gulf Bank will deposit your salary early in the morning!Gulf Bank We Promise Salary

Gulf Bank will credit your salary to your account by 7AM on your payday.

Expceptions apply if your employer specifies otherwise or your employer's request for payment is late.

 

 

 

 

Gulf Bank will keep your standing in a queue for no more than 10 minutes!Gulf Bank We Promise Queue

Forget about never-ending queuing in any of the Gulf Bank's branches.

Gulf Bank won't keep you waiting for more than 10 minutes prior to meeting the bank staff who will deal with your transaction (cash withdrawal, cash deposit, bank draft, telex transfer).

 

 

What do the Gulf Bank's Promises require?
Filled-in application (signed in branch by the customer)
Updated salary certificate
Salary continuation letter
Copy of Civil ID
Valid bank statements for non Gulf Bank customers

If applying for a new card, choose one of the following branches for the delivery of your card: Fahad Al Salem, Fahaheel, Fahaheel-Alghanim Electronics, Farwaniya, Hawalli, Kheitan, Salmiya main, Sharq, Shuwaikh main.

Terms and conditions apply. For more information about We Promise deals from Gulf Bank click here.

 
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